Who we are
This policy explains how Navnam Marine Services & Industries LLP ("Navnam", "we") collects, uses, shares and protects personal information. We decide why and how this information is used, so we are responsible for it.
Navnam Marine Services & Industries LLP is a limited liability partnership registered in India. LLPIN: [LLPIN]. Registered office: [registered office address].
What we collect
We collect only what you choose to give us, plus the technical information any website needs to work.
- Enquiries. When you use the enquiry form, email, call or message us: your name, company, email address, phone number, and the details you share about a vessel, port, timing or requirement.
- Careers coaching. If you ask about careers counselling or coaching: the education, certificates and career plans you choose to tell us about.
- Clients and suppliers. If we work together: the business contact details and records needed to deliver and invoice the work.
- Technical information. Our hosting and security provider processes IP addresses and request data to deliver the site and block abuse. We don't use advertising or tracking cookies.
Please don't send confidential vessel or crew records, or anyone's identity documents, until we've agreed how that information will be shared.
Why we use it
- To reply to your enquiry and prepare a proposal.
- To deliver, manage and invoice services you've asked for.
- To keep records that the law requires us to keep.
- To keep this website and our systems secure.
We use enquiry information on the basis of your consent, which you give when you send it. You can withdraw consent at any time by emailing us. Withdrawing doesn't affect anything we did before you withdrew, and we may still keep information the law requires us to keep.
Who we share it with
We don't sell personal information. We share it only with:
- service providers who run our website, email and records for us, such as our hosting and email providers, under terms that protect the information;
- port agents, suppliers, travel providers or other parties, but only when that's needed to deliver a service you've asked for;
- authorities, where the law requires it.
Some of our service providers process information outside India. Where they do, we use providers that protect it to the standard Indian law requires.
How long we keep it
If an enquiry doesn't lead to work, we keep it for up to [24 months] after our last contact and then delete it. Client and supplier records are kept for as long as the engagement lasts and for any longer period the law requires, such as for tax and accounting.
How we protect it
We use reasonable security practices to protect personal information. This includes encrypted connections, restricted access, two-factor authentication on our accounts, and sharing information only with people who need it.
Your rights
You can ask us to:
- tell you what personal information we hold about you and how we use it;
- correct, complete or update it;
- delete it, unless we have to keep it by law;
- stop using it, by withdrawing your consent.
You can also name someone to exercise these rights for you if you're unable to. To make any of these requests or a complaint, contact our grievance officer below. We'll respond within one month.
Grievance officer
[Name], Grievance Officer
Navnam Marine Services & Industries LLP
Email: [email]
Phone: [phone]
Address: [address]
Children
This website is for adults. If you're under 18 and interested in careers coaching, please ask a parent or guardian to contact us. We won't knowingly collect information from a child without a parent's or guardian's consent.
Changes to this policy
We'll update this page when our practices change, and change the date at the top. If a change affects how we use information you've already given us, we'll tell you directly.